" I had many lines and wrinkles under my eyes from a medical condition I had in my twenties and wanted to give myself the gift of erasing those lines while refreshing my upper and lower lids. To my surprise, a plastic surgeon in Southern California where I live, told me that he thought he couldn’t do what I wanted with any success. Fortunately, I subscribe to New York Magazine and when I saw Dr. Lopa Gupta’s ad, I decided that on my next trip to New York, I would have a consultation.
Expecting the worst, I was delighted when Dr. Gupta examined me and told me that what I wanted would be no problem at all. She described a simple procedure that would erase the cross-hatch of wrinkles and lift my upper and lower lids and told me that it would be simple, quick, effective and painless. Not only did she radiate confidence and assurance about the result, but also she had the kind of bedside manner that is all but gone in the medical profession these days. I felt as if I were in completely competent and kind hands. I was also impressed with Dr. Gupta’s pre-op instructions that clearly stated that I should not worry at all, but rather start getting excited. Now, that’s pre-op worth listening to.
I booked a room for a week at the Ritz-Carlton, White Plains, because I knew they would take care of me post-op with the care that I would want after surgery. The hotel is about ten minutes from Dr. Gupta’s office. Dr. Gupta’s office manager, Ann, who is wonderfully personable and competent, arranged a car and driver to bring me to the office on the day of my surgery.
True to her word, Dr. Gupta administered anesthetics that kept me completely awake, conscious and pain-free during the surgery. Even the administration of the anesthetics was painless. What a treat! Eyes shielded by opaque lenses, I relaxed while Dr. Gupta did her work. She was finished in about 90 minutes. Simple, easy. To my surprise, when I was finished, she looked at my eyes and said, “I can already see how your eyes are going to come in and you’re going to love them.”
I followed instructions that Dr. Gupta gave me about aftercare. Again, simple, easy. Also, the hotel bent over backwards to make sure I had everything I needed. Six days later, I returned to Dr. Gupta’s office, where she removed the stitches after which I flew home to California.
After another week to ten days, I felt completely confident to go out in public and could see my eyes changing almost every single day. Now, after three months, my eyes are beautifully “in place,” though, according to Dr. Gupta, they will continue to look better and better until they are fully settled after six months. I certainly look forward to that, but more importantly, to look in the mirror now and see all the evidence of those lines that I carried for more than thirty years gone, the skin smooth and the eyelids themselves fresh and crisp – exactly what I envisioned – is a real treat. I am thrilled.
Every single conversation I have had with Dr. Gupta or with Ann has been a complete pleasure for me. I never felt rushed or stupid for having the questions and concerns I had. That means a lot to me. I rate my results and satisfaction with Dr. Gupta’s work at the highest level and my experience of working with her and her staff as premium service. I am so happy that I came to New York for this surgery. When it comes to health and appearance, I want quality. Dr. Gupta and her staff are the best. I highly recommend them."
Mr. B.L.
Palm Springs, California
February 16, 2009
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